Office Supply Depot Returns Policy
We want you to be fully satisfied with every purchase. If something’s not quite right, our returns policy is designed to make the process as easy as possible. You’ll find all the details you need below.
Eligibility for Returns
Returns accepted within 30 days of purchase.
Items must be unused, in original packaging and in resalable condition.
Proof of purchase is required (order confirmation or receipt).
How to Return an Item
Contact our customer support team at [returns@email.com] or call 1800 123 4567.
Provide your order number and reason for return.
We’ll provide instructions and a return address.
Refunds
Once your return is received and inspected, we’ll process your refund within 5–7 business days.
Refunds are issued to the original payment method.
Non-Returnable Items
Special order/custom items
Clearance or sale products
Items without original packaging
Return Shipping
- Customers are responsible for return shipping costs, unless the item was damaged or incorrect.
Damaged or Faulty Items
- If your item arrived damaged or faulty, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund.